You act as the interface between Account and Creative teams, bringing structure, clarity, and momentum to day-to-day operations. You help teams stay aligned, projects on track, and resources well managed.
This is a hands-on coordination role with real ownership in delivery — while working closely with the Executive Creative Director, who defines priorities and creative direction.
Project Coordination & Delivery
- Coordinate projects from briefing through to final delivery
- Track timelines, milestones, and deliverables across multiple workstreams
- Ensure alignment between Account, Creative, and Production
- Identify risks early and escalate when needed
Resource & Capacity Management
- Support allocation of creative resources across projects
- Maintain visibility on team capacity and utilization
- Coordinate freelance support during peak phases
Planning & Estimation
- Support project scoping, timelines, and effort estimation
- Translate briefs into clear, structured delivery plans
- Help balance creative ambition with realistic execution
Workflow & Process
- Ensure consistent use of workflows, tools, and processes
- Support briefing, feedback, and approval cycles
- Help streamline collaboration across teams
Stakeholder Coordination
- Act as a central interface between Account and Creative teams
- Ensure clarity on priorities, timelines, and next steps
- Support alignment across multiple stakeholders
Tools & Systems
- Set up and maintain projects in tools such as Monday.com
- Ensure transparency and consistency in project tracking
- Improve how teams use tools to collaborate effectively
Reporting & Operations
- Track project progress, timelines, and resource usage
- Support reporting on utilization and delivery performance
- Help identify bottlenecks and inefficiencies
Operational Support
- Oversee time tracking, job numbers, and vacation planning
- Ensure operational processes are consistently followed
Process Improvement
- Support implementation of automation and AI-driven workflows
- Identify opportunities to improve efficiency and reduce manual work
